For Specialists
How We Support Your Practice
- Timely Claims Submission
All claims are submitted promptly to medical schemes, health insurers, and third parties. - Electronic Submission of Claims
Clinicians have access to a streamlined mobile billing portal that allows them to capture claims in real-time. We provide customised onboarding and training — virtually or in person — to help you get the most out of the platform. - Active Claims Management
Our billing team proactively follows up on outstanding claims, resolves rejections promptly, and supports all communication with schemes and stakeholders. - PMB Claims Support
We assist with Prescribed Minimum Benefit claims by coordinating the collection of radiology, pathology, and other supporting reports, and managing scheme engagement from start to finish. - WCA/COID
We handle all related claims in partnership with a specialist firm to ensure efficient fund recovery and compliance. - Professional Stakeholder Liaison
We engage professionally with surgeons’ rooms, hospitals, patients, and scheme representatives on your behalf. - Legal & Debt Management
In the rare event legal recovery is required, no account is referred without your express consent. We collaborate with a trusted legal partner specialising in medical debt recovery.
Financial Reporting & Oversight
We provide detailed monthly reporting that gives you complete visibility over your financial performance, including:
- Turnover and receipts
- Age analysis reports
- Outstanding claims
- Bad debt and discounts
- Reconciliations matched to your bank statement
Our reporting tools are designed for clarity, accountability, and confidence — so you always know where your practice stands.
